At Royal Resorts we have now been making system updates that may enable us to focus our efforts on facilities and choices that may actually improve your trip expertise. We want to share details about some policy modifications affecting inter-resort visits.
REFINE All-inclusive package deal
Staring November 30, 2024, members and friends with the REFINE package deal staying at The Royal Sands or The Royal Cancun will have the ability to sue their all-inclusive package deal at each Cancun resorts, however The Royal Haciendas will now not be included. They’re welcome to go to The Royal Haciendas, however any meals or drink orders have to be paid for on the finish of the meal utilizing a credit score or debit card.
Members and Company with the REFINE package deal staying at The Royal Haciendas will have the ability to use their all-inclusive package deal on the resort, however the different resorts will now not be included. They might go to the 2 sister resorts in Cancun, however any meals or drink orders have to be paid for on the finish of the meal utilizing a credit score or debit card.
All-in Grand Bundle at Grand Residences
Grand Residences friends with the All-in Grand all-inclusive package deal might now use their package deal at Grand Residences eating venues solely, together with theme nights. Grand Residences friends are welcome to go to The Royal Haciendas, The Royal Sands and The Royal Cancun. Any meals or drink orders have to be paid for on the finish of the meal utilizing a credit score or debit card.
European Plan (room solely) stays
For Members and Company staying European Plan (room solely), the room-key cost choice will solely be out there on the resort the place they’re staying; it has been eradicated for inter-resort visits. A credit score or debit card will now be required to pay for meals, drinks and different purchases at our different resorts.
Room Fees
The room cost policy has modified for all friends, whether or not they’re staying with an all-inclusive package deal or not. Company might solely cost purchases to their room if they’re made on the resort the place they’re staying. Purchases made at different resorts have to be paid for with a credit score or debit card, this contains ideas.
Please be aware that purchases made at Thomas Extra Journey or Alea Spa should be charged to the room, no matter the place friends are staying.
The meals and beverage division will deal with persevering with to boost the eating selection at every of our resorts with the intention to supply members and friends the holiday expertise that they’ve come to count on from Royal Resorts.
When you’ve got any questions on these policy modifications, please contact the Visitor Providers Supervisor throughout your subsequent go to or e mail Membership Providers at information@royalresorts.com.
