For the third 12 months working, Vacation Inn Membership Holidays Integrated has been acknowledged by J.D. Energy for offering “An Excellent Buyer Service Expertise” with reside cellphone interactions by its Proprietor Help group in 2024.
Three years in the past, Vacation Inn Membership Holidays turned the first firm in the trip possession trade to realize this certification. In 2024, the firm stays the solely group in the trade to earn this certification.
A world chief in buyer insights, J.D. Energy makes use of a collection of nationwide benchmarks to measure excellence in customer support with its customer support certification program. This system’s greatest practices and benchmarks are up to date yearly to account for altering client preferences and constructed via complete analysis spanning throughout a number of industries. The certification course of additionally features a satisfaction survey with lately serviced clients in the particular channel being licensed.
To be taught extra about the J.D. Energy certification, please read the press release.
J.D. Energy 2024 Licensed Buyer Service ProgramSM recognition relies on profitable completion of an analysis and exceeding a buyer satisfaction benchmark via a survey of current servicing interactions. For extra info, go to www.jdpower.com/ccc.
